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Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations

Name: Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations
ISBN: 9780471959458

Martin Cole, Greg Parston

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A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.

الفئات:

Business & Economics - Small Business

عام:

2006

الناشر:

Wiley

اللغة:

english

الصفحات:

188

ISBN 10:

0470054522